Des Moines lawmaker's bill would cut driver licensing lines
Probably the most consistent complaint State Rep. Dave Upthegrove (D-Des Moines) hears about government is the long wait times at some Department of Licensing (DOL) offices.
The driver licensing office is one of the most visible "faces" of state government. Everyone has to go there and almost everyone has a horror story, according to Upthegrove. The service at the licensing office often shapes the public's perception of state government in general.
Upthegrove noted he has seen lines and backups form at DOL offices before they've even opened for business.
He said his brother once waited three and a half hours to get his license. He actually had to leave to pick up his daughter from school, and came back and still hadn't lost his place in line.
"We have endured long lines, crowding and wasted time for years but it doesn't have to be that way," Upthegrove declared.
He has introduced a bill (HB 1635) that, according to Department of Licensing officials, would instantly eliminate those long lines once and for all.