Last January, the Ballard District Council asked neighborhood residents to take a survey on the changes to transit that took place on Sept. 29, 2012. Routes were cut, other routes were rerouted, RapidRide D was installed and stops were decreased.

Now, the results are in. 782 people took the 21-question survey (though not everyone answered all of the questions) within the month of January. 129,885 words were written in free-form questions, which either means Ballardites are really cranky about the changes or that they care about the future of transit to their neighborhood.

Here are data visualizations for several of the questions, provided to us by the Ballard District Council.

Question: RapidRide Improvement?

From left to right, "Strongly agree" to "Strongly disagree."

Blue: RapidRide D is an improvement over the former 15 local service

Green: Service on the RapidRide C Line is an improvement over the former 54 and 55 service.

Question: time to bus stop?

Light blue: 5 minutes or longer than before
Purple: 2-4 minutes longer than before
Green: About the same as before
Red: 2-4 minutes less than before
Blue: 5 minutes or more less than before

Question: Connections better/worse?

Left to right: Greatly improved to much worse

Question: Reliability better/worse?

Left to right: Greatly improved to much worse

Question: Enough notification?

From left to right: Plenty of time, enough time and not enough time

Question: RapidRide satisfaction?

Purple: Very dissatisfied
Green: Somewhat dissatisfied
Red: Somewhat satisfied
Blue: Very satisfied

Left to right

Ease/speed of boarding
Ease/speed of deboarding
Availability of speed
Bicycle accommodations
Noise levels
Onboard wifi connection

Question: Use RapidRide stops in Queen Anne?

No
Yes

Question: Lose or gain service?

Question: Effect on total daily commute?

What is one improvement?

Question: trip planning tools?

Zachariah Bryan can be reached at zachb@robinsonnews.com

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