I was shocked when I called the West Seattle Herald recently and no one answered the phone during working hours.

I wanted to reach Tim St. Clair or Jack Mayne. I did reach Tim through the circulation department, who notified him.

If the Robinson Newspapers want to cut back on costs, about the worst cost saving they could offer is not having anyone to answer the phone or to be available when someone comes in the door.

The West Seattle Herald is the only newspaper I subscribe to and it is the way I get the news. So if Robinson Newspapers wants to cut subscriptions to the newspaper, continue to do what you are doing, which is to cut back access to the editor, reporters and to others who bring info to the Herald.

I want the West Seattle Herald to continue so please restore money for the receptionist to answer the phone and to help others when they come through the door.

Alexandra Pye

Alki