CHI Franciscan Health’s service offering 24/7 telephone or video appointments is now covered at no cost for more than 16,000 Molina Healthcare Medicaid Members CHI Franciscan Health and Molina Healthcare announced that Molina will now cover the cost of Franciscan Virtual Urgent Care visits for all of its
Medicaid members with a Franciscan Primary Care Provider. These Molina members are now able to receive free health care 24/7 via phone, webcam, smartphone, tablet or PC through Franciscan Virtual Urgent Care.

CHI Franciscan Health and Molina Healthcare estimate that more than 16,000 members will be covered for free Virtual Urgent Care visits. Molina Healthcare is the largest Medicaid health plan in Washington, with a
reputation for providing its more than 500,000 members with access to high quality care.

While less expensive than the typical trip to the doctor’s office, urgent care or emergency room, Virtual Urgent Care has not previously been covered by health plans or insurance companies.

“Establishing a partnership with Molina to cover Virtual Urgent Care is a big step forward for CHI Franciscan Health and for the virtual health care industry as a whole,” said Mark Adams, MD, chief medical officer of CHI Franciscan Health. “Virtual health care delivery benefits patients, care providers and insurance companies alike through its low cost, convenience and flexibility. We’re thrilled for Molina Healthcare to join us in empowering patients to access care how, when and where they need it.”

Patients using Virtual Urgent Care have access to Washington-based board-certified doctors and nurse practitioners any time of day or night, who can offer diagnoses, prescriptions and even set up in-person follow-up appointments. This innovative initiative will also update Molina members’ records with the information from the Virtual Urgent Care visit to ensure that care is coordinated with their primary care physician.