The Washington State Department of Revenue has made it easier for taxpayers without computers to access resources online following the department's installation of self-service computer workstations in each of its 12 field offices.

"Now, taxpayers who don't have a computer or Internet access can come to one of our offices and conduct their business with the department online," she said. "We work hard to provide a lot of information and tools on our Web site; we want all taxpayers to be able to access that information."

Business owners or other taxpayers can use the computers to do a variety of things, such as complete business registrations, print forms or publications, view online tutorials, or sign up for workshops. Individuals can review helpful information on starting a business, and file for their master business license. Taxpayers also can create a secure online account with the Department to file their taxes using e-file or send secure e-mails.

Some taxpayers find other uses for the computer.

"One taxpayer wanted to file use tax for his new airplane, but he didn't have the plane's registration number," said Robert Palen, tax information specialist in the Seattle office. "So he went online to the Federal Aviation Administration site and found the number there."

Some information on the Department's site is available in other languages. Information on destination-based sales tax, which went into effect on July 1, 2008, is available in Spanish, Russian, Korean, Tagalog, Vietnamese, and Chinese.

The Seattle field office is located at 2101 4th Avenue, Suite 1400. It is open Monday through Friday from 8 a.m. to 5 p.m. The office is closed on holidays. The department's Web site is: http://dor.wa.gov.