Leading naturopathic practitioner, Dr. Iris Crawford, proudly introduces an innovative addition to her medical services. In addition to her practice at Eden healing Paradise on 4808 Leary Way, Crawford now offers online service through the Hello Health.

She’s not only the first Seattle-based practitioner to do so, but also the only Naturopathic Physician currently offering medical services of her kind online.

“Hello Health is a two year-old company that started in New York. The practice is based on an online platform allowing for virtual visits, video visits, text message and email visits,” Crawford said. “I joined in February because I liked the concept.”

For the first time, Seattle residents have access to secure, online care at any time of the day without having to leave their house or office.

“This is a great thing for doctors and patients,” Crawford said explaining that she benefits because it diminishing her time spend on administrative tasks.

“I’m a solo practitioner and as such, administration is a big timely requirement of the job. Hello Health helps me do all the billings, appointment setting, and administration at the click of a button,” she said.

Crawford said less work means fewer costs for patients.

While video allows for virtual exams and consultations, Crawford clarified that Hello Health is not set up as an emergency room.

“My practice is not a MD Primary Care practice,” she said. “I do consultations and deal with chronic diseases, not acute cases.”

“If you’re a parent with a four-year-old with a cough and you’re not sure if you should go to a doctor, you can simply set up a quick email or text appointment for a consultation,” Crawford said.

Crawford said she thinks it makes doctor’s visits more personable because the platforms allows the patient to talk to a doctor at anytime convenient to them.

Having a ‘traditional’ practice as well enables Crawford to offer the option for patients to come see her in person if the patient’s insurance doesn’t support virtual visits.

“Everyone who has tried it, likes it’” she said. “It’s great for doctors but I really, truly believe in empowering people to take control of their health care. With Hello Health they can access their medical files and labs at any time.”