Council wants to hear better
We often hear people say they have written, called or stopped by a local public official's office only to feel rejected or ignored. People will write an e-mail expressing dismay, anger, support or questions for a project, proposal or new rule or law.
"I got some general stuff thanking me for my letter, but no real answers to my questions," goes the refrain.
We understand the feeling because editors and reporters often share that feeling. Calls or e-mails asking for a response sometimes seem to disappear into the ether.