Metro on snow routes until further notice; Reduced service on MLK holiday will slow things down too
Sun, 01/15/2012
press release:
Weather forecasters are predicting continued cold and snowy weather for the Monday holiday and the work week. King County Metro Transit is remaining on snow routing countywide overnight and into Monday. Bus riders are also reminded about the reduced weekday schedule on the Martin Luther King, Jr. Holiday, Monday, Jan. 16.
Though weather and road conditions in the morning may not be bad in your area, delays and service disruptions can occur in other parts of the county and could affect bus service in your area. Buses will also be chained, which means they have to travel at slower speeds.
Before traveling, riders should check Metro's Snow & Ice page for the most current status of Metro service. Updates to the online information begin as early as 4:00 AM, and continue as needed until travel conditions improve.
It is not possible to know when a bus will arrive at a specific location, or to provide service updates about individual trips or stops.
Use regularly published timetables as a guide and check your bus’s snow route on its timetable map page. Check Metro’s online snow page for route updates, be aware of conditions in your area and be prepared for service delays or disruptions. Conditions and service impacts can change rapidly.
If your bus does not have a pre-planned snow route, it will operate its regular route, however service may be delayed due to weather and road conditions. If a bus is unable to follow its pre-planned reroute, Metro will send a Transit Alert will be sent to those who sign up for them.
During snow and other significant service disruptions, Metro makes every effort to advise bus riders of changes in service, primarily through the posting of information on its Snow & Ice web page and the use of route-level Transit Alerts. It is not possible for Metro to send alerts about delays or service disruptions on individual trips or at specific bus stops.
Additionally, Metro service covers all of King County. It is possible for multiple conditions to exist simultaneously in different parts of the county. Buses that travel through many areas, may be affected in some places and not others, and this can impact service in areas where adverse conditions do not seem to exist. Your patience is appreciated when service is delayed.
Transit customers are advised to be well-prepared for the conditions and wait for buses at posted bus stops on flat portions of cleared arterials or at major transfer points, such as park-and-ride lots and transit centers, where there may be multiple service options.
The Regional Trip Planner provides information about scheduled service, and does not reflect service revisions due to weather disruptions or other events, as is also the case with Tracker and non-Metro service information applications. The best sources for information are Metro's Snow & Ice page, the snow information in timetables and any related Transit Alerts that have been sent.
Due to the weather, a limited number of staff will be available in Metro's Customer Information call center at 206-553-3000 on Monday. The call center would normally be closed on this holiday. Call volumes may be heavy, however, and wait times on hold for assistance may be long; you are encouraged to use online information sources if possible. Your patience is appreciated.
Visit the Community Transit, Pierce Transit, Sound Transit or Washington State Ferries websites for information about service provided by each agency.
You can also visit the King County Water Taxi and South Lake Union Streetcar sites for information about those services.